Frequently Asked Questions from Residents

Below are answers to the most commonly asked questions we receive regarding renting a property. If you have a question that isn’t answered below, please email sales@annapolispropertyservices.com

1) What properties are available for rent?
Click here for a list of all our available homes, which are updated daily.
2) How do I schedule a showing?

Click on the red “Schedule a showing tab” to begin under the listing. All questions must be completed and minimum requirements met to be able to schedule a showing. Once scheduled, you will receive an email or text that must be confirmed, or it will cancel.

3) What are the available times to view a property?
Most of our properties have available showtimes during regular business hours Monday through Friday, and vacant properties are available for Saturday showings between 10 AM-2 PM. Specific time slots for homes are available on individual property listing.

4) How many people can schedule in a specific slot?
Zoom and in-person showings with one of our team are completed on a one-to-one basis with a 10 to 15 -minute time frame. Showings duration are scheduled in 15-minute increments with other showings often before and after, so please be on time and don’t be alarmed if you happen to meet another prospective applicant and feel free to say hello.

5) What information do I need to provide to rent a property?
To apply for any of our homes, all residents over the age of 18 will need to complete our Resident Rental Application. With your application, you will also need to provide: A copy of your Photo ID and income verification. There is a $49 application fee for each applicant.

6) Is a security deposit required and when is it due?
All leases require a Security deposit equivalent to at least one month’s rent, and this is due within 24 hours of the lease being signed.

7) When do I need to pay my first months or prorated rent?
Your first months or pro-rated rent is due before your lease start date and before receiving keys for the property.

8) What additional information do I need to provide before move-in?
Before your move-in, we will need a copy of your Renters Insurance (with a min liability of $250,000) and put BGE utilities into your name.
9) What are the minimum Rental Requirements for applicants?

Our minimum resident qualifications are as follows:    

  • Have a minimum credit score of 600
  • Verifiable income showing collective income of at least three times the monthly rent. Voucher holders-verifiable income showing collective income of at least three times the tenant’s rent portion.
  • Have at least 12 months of verifiable rental or mortgage history on present and previous residences, showing a positive rental history without evictions, failure to pay rent records, improper notice to vacate records, breach of lease complaints, or lease violations
  • Pass a criminal background check
  • Have no accounts in collections
  • Have a valid Social Security number or Tax ID number
  • Be able to take possession of the property within 21 days of its available date

10) What if I don't meet one of the minimum requirements?
For certain properties and situations, if you don’t meet all of our minimum criteria, you may have the option to ask a Guarantor to co-sign on the lease. This person must meet all of the minimum requirements by themselves and submit a rental application along with all the leaseholders. They would be responsible for all terms of the lease.
11) Housing Choice Voucher Program - HCVP

Annapolis Property Services, LLC understands and acknowledges that it is unlawful to refuse to sell or rent, or otherwise make unavailable or deny, a dwelling to any person because of race, color, religion, sex, disability, marital status, familial status, sexual orientation, gender identity, national origin, or source of income.

APS Housing Choice Voucher Program (HCVP) – Prospective Residents

The Company welcomes applications from those receiving housing assistance. However, not all properties managed by the Company are approved by the local housing authority to receive housing assistance.

In the event that you have applied for a property that is not registered, there will likely be a delay in fully processing your application.

The Company encourages the property’s owner to proceed with due speed in completing the registration process. In the meantime, the Company will continue to process applications in the order in which they are received

.

12) How long is the lease period?
Most leases are for a minimum of one year term. Other lease terms may be available depending on the specific property.

13) Are pets allowed?
The majority of our homes consider pets on a case-by-case basis and in most situations, we do not charge any additional pet rent. There is no pet application fee, the only additional costs for your pet, are a fully refundable $500 pet deposit and a one-time $150 pet addendum fee, due at lease signing. Unfortunately, we are not able to allow Pit Bull terrier breeds or mixes.

14) How much is the pet deposit?
A pet deposit is typically $500 per pet.

14) When is rent due?
All rent payments are due by the first day of every month and are considered later after that date.

16) How do I pay rent?
You can pay rent in the following ways:
– Online Payment through our online accounting system
– Bill Pay through your bank
– Check either via mail or delivered to the APS office
– Credit Card (convenience charge will apply)
– Cashiers check- must be delivered in person during normal business hours

17) What utilities am I responsible for?
Residents are responsible for all utilities unless otherwise indicated. BGE should be put in your name before taking occupancy to be effective on your lease start date. Water utility bills will stay in the owner’s name and sent to you electronically for payment directly.

18) Who is responsible for yard maintenance and gutter cleaning?
Unless otherwise indicated, residents are responsible for yard care, lawn maintenance, and gutter cleaning.

19) How do I submit a maintenance request?
Maintenance requests can be submitted via your online tenant portal and will be acknowledged by the following business day.

20) What do I do in case of an emergency?
Should an Emergency occur that poses a danger to you or further damage to the property, such as fire, burst water pipes, gas leak, etc., first contact emergency response services at 911, and then call the APS Emergency phone number 410 878 6539.

21) When will the security deposit be returned?
After the lease expires, security deposits are returned to the resident, with interest, per Maryland State law, less any deductions within 45 days of the lease end date.

22) Who is responsible for any HOA fees?
HOA fees are included in the monthly rent for the majority of our properties.

23) What territory does Annapolis Property Services cover?
We currently manage homes within a 15-mile radius of Annapolis, with our primary areas being Annapolis, Arnold, Cape St Claire, Severna Park, Riva, Odenton, and Edgewater.

 

 

Our Customer Reviews –
Lesley Culver
2023-02-10
I have worked with many leasing agencies over the years and APS is one of the best. Not only are they extremely responsive, detailed oriented and very professional, they are just a pleasure to work with. I would highly recommend using them!
Joe Pfeifer
2022-12-23
APS has consistently responded to all of our issues with the home promptly and thoroughly. From mice to insulation and a broken oven, we have been very happy with our rental!
Ian Pfeiffer
2022-12-16
We have used Annapolis Property Services for over a decade. For every issue that has cropped up at our property, they have been wonderful in helping us get them resolved. They are professional and provide a seamless service. Highly recommend!
Kelly Lehner
2022-12-08
Just moving to the Annapolis area, it was great to work with Annapolis Property Services. I was always warmly greeted by Staff, my telephone conversations were never rushed, and my email inquiries were promptly responded to. Ben Derrick quickly responded to any questions I had with my rental and even came to condo to give me lessons on how to turn on/off my fireplace. If you are looking to rent in the Annapolis area, without hesitation, I recommend you choose a rental property that is being managed by Annapolis Property Services.
Sarah Bull
2022-09-02
Amazing staff, fast response time, and easy to work with! I have been working with the APS team for a little over 2 years now and could not be happier with the professional and attentive staff members. They made listing and renting my property super easy and ensure the property is appropriately maintained by the tenants. I do not live close enough to the property to be able to keep an eye on it myself, but APS has given me the peace of mind that everything is in order and taken care of. Definitely recommend!
Sarah Hohl
2022-08-20
My boyfriend and I have been renting from a landlord who uses Annapolis Property Services for the past two years.Before using APS as a tenant, you should understand that a property service’s main concern is the landlord’s best interest. They want to keep maintenance costs as low as possible. Also understand that you will not have a direct line of communication with your landlord. APS acts as a “middle man” for communication.That being said, we feel that the people at APS are attentive and caring towards the tenants they manage. As long as you are vocal about any issues you are experiencing and what your concerns/expectations are, APS will do everything in their power to get you the help you need as quickly as they can.We recently had some water damage to our apartment as a result of a leak in our building. Oliver at APS has been incredibly helpful in this stressful situation. He listened to our concerns about potential mold exposure and has been a huge advocate for us. We have also had good experiences with Brendan and Nikka, they have always responded to our emails in a very timely manner.
Jonathan Agee
2022-08-11
My family and I have used Annapolis Property Services for one year. They were recommended to me by a friend who swore by their professionalism, honesty, and fair rates. And after one year of their services, I must agree this is a top-notch company with incredible employees, fair pricing, and great communication. If you live in Annapolis or the surrounding area and need property management services, APS is hands down the best it can get!
Elizabeth Reyna
2022-07-25
They’re absolutely amazing and always respond within a timely manner. The friendly dementors and awesome customer service they give is one of the many positive things I have to say about them. I’m a first time tenant with APS and I wish I would have found them sooner. They’ve made this whole process extremely smooth and easy. I can only imagine how much care they will provide and give once our lease starts!
Annapolis Property Services
914 Forest Drive, Suite 101 Annapolis MD 21403
(410) 695-6151 Start Price $1500
Annapolis Property Services
914 Forest Drive, Suite 101 Annapolis MD 21403
(410) 695-6151 sales@annapolispropertyservices.com

Annapolis Property Services LLC. | 914 Forest Drive,Suite 101, Annapolis MD 21403
Ph: (410) 695-6151 Email: sales@annapolispropertyservices.com

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