APS Residents Benefit Package
Welcome to your new home! We look forward to welcoming you to the Annapolis Property Services family. Our Resident Benefits Package is a mandatory requirement, costs $28 per month for up to two leaseholders, and additional adult occupants are $12 per month. There is no additional charge for occupants who are under the age of 18, and includes the following benefits:
HVAC Filter Program
High-quality HVAC air filters delivered right to your doorstep each quarter to enhance your indoor air quality and reduce your utility bills.
Remote Move-in Service
There is no need to come to our office when you move in to pick up the keys. With the remote move-in service, we provide a lockbox on the door and provide you with the lockbox code on the evening before move-in, allowing you to go directly to the property to start unpacking.
Detailed Move-in report and video
Protect your security deposit. You will be provided with a detailed move-in report and video link documenting the home’s condition before you move in.
In addition to your move-in report and video, you also have the option of completing an additional move-in condition report using “Rent Check.” This app allows you to easily document the property’s condition with notes and photos right from your cell phone or mobile device.
Online Resident Portal
All leaseholders have access to our secure online portal, where you can make rent payments, set up automated payments, and access all relevant documents relating to your lease, your home, and your community.
Complementary Lock Box
We will provide you with a combination lock box for the property; this can be removed from the door and kept on hand. This will allow you to grant temporary access to vendors or family members.
Online Maintenance Portal
All leaseholders will have access to their maintenance portal via Property Meld
, where you can submit maintenance requests, upload photos of a maintenance issue, and schedule a date and time that works best for you for vendors to come by.
24-hour Emergency Service Network
All authorized residents will have access to our priority in-house 24/7 Maintenance Emergency Hotline for after-hours and holidays emergency maintenance requests. Ph 410 878 6539
Liability Insurance Administration
Our leasing administrative team will follow up with your insurance carrier to ensure that you have selected adequate liability insurance coverage as required by the lease agreement
Late Fee Forgiveness*
During your residency, you will be eligible for a one-time late fee forgiveness (5% of the monthly rent) should your rent ever mistakenly be late or you run into financial difficulties. *Late rent fee will be forgiven a maximum of one time every 12-month period and will be applied when rent is paid.
At no additional cost to you and with your written approval, APS will respond promptly to third-party verifications requests received by a mortgage company or prospective landlord concerning your rental and payment history.
Bi-Annual Property Visits
During your lease term, we will inspect your home on a bi-annual basis to help identify any deferred maintenance that you may not have noticed.
Upon request, you can receive a complimentary copy of the move-out condition video report and access to our easy move-out package options.