Tenant communications and requests

I have worked with many leasing agencies over the years and APS is one of the best. Not only are they extremely responsive, detailed oriented and very professional, they are just a pleasure to work with. I would highly recommend using them!

APS has consistently responded to all of our issues with the home promptly and thoroughly. From mice to insulation and a broken oven, we have been very happy with our rental!

We have used Annapolis Property Services for over a decade. For every issue that has cropped up at our property, they have been wonderful in helping us get them resolved. They are professional and provide a seamless service. Highly recommend!

Just moving to the Annapolis area, it was great to work with Annapolis Property Services. I was always warmly greeted by Staff, my telephone conversations were never rushed, and my email inquiries were promptly responded to. Ben Derrick quickly responded to any questions I had with my rental and even came to condo to give me lessons on how to turn on/off my fireplace. If you are looking to rent in the Annapolis area, without hesitation, I recommend you choose a rental property that is being managed by Annapolis Property Services.

Amazing staff, fast response time, and easy to work with! I have been working with the APS team for a little over 2 years now and could not be happier with the professional and attentive staff members. They made listing and renting my property super easy and ensure the property is appropriately maintained by the tenants. I do not live close enough to the property to be able to keep an eye on it myself, but APS has given me the peace of mind that everything is in order and taken care of. Definitely recommend!

My boyfriend and I have been renting from a landlord who uses Annapolis Property Services for the past two years.Before using APS as a tenant, you should understand that a property service’s main concern is the landlord’s best interest. They want to keep maintenance costs as low as possible. Also understand that you will not have a direct line of communication with your landlord. APS acts as a “middle man” for communication.That being said, we feel that the people at APS are attentive and caring towards the tenants they manage. As long as you are vocal about any issues you are experiencing and what your concerns/expectations are, APS will do everything in their power to get you the help you need as quickly as they can.We recently had some water damage to our apartment as a result of a leak in our building. Oliver at APS has been incredibly helpful in this stressful situation. He listened to our concerns about potential mold exposure and has been a huge advocate for us. We have also had good experiences with Brendan and Nikka, they have always responded to our emails in a very timely manner.

My family and I have used Annapolis Property Services for one year. They were recommended to me by a friend who swore by their professionalism, honesty, and fair rates. And after one year of their services, I must agree this is a top-notch company with incredible employees, fair pricing, and great communication. If you live in Annapolis or the surrounding area and need property management services, APS is hands down the best it can get!

They’re absolutely amazing and always respond within a timely manner. The friendly dementors and awesome customer service they give is one of the many positive things I have to say about them. I’m a first time tenant with APS and I wish I would have found them sooner. They’ve made this whole process extremely smooth and easy. I can only imagine how much care they will provide and give once our lease starts!