Project Oversight

Project Oversight is an optional add-on service to our standard rental management services and covers maintenance oversight for events not included in our standard rental management.

In the unfortunate event that your property has a serious maintenance issue where either an insurance claim is required or it becomes uninhabitable, our standard management services include the following:

• Coordination of damage mitigation
• All communications and resolutions with tenants
• Documenting the damage
• Ensuring the property is secure
• Owner communications and status updates

Property owners then have three options to get the property back to habitable condition:

• Handle the repairs themselves; in this situation, we put our management services on hold until the work is complete and the home is habitable, with no management or additional fees.
• If possible, our in-house MHIC-licensed Maintenance team and subcontractors can work with you to handle the repairs and restore the property to a habitable condition. The project oversight and management fees are included, so there are no additional fees or project oversight costs.
• If you wish to use an outside vendor through either your insurance company or personal preference and would like APS to oversee the work, we offer a Project Oversight service for those who want it.

Project oversight services are customized to the unique needs of each situation and include the following services:

• Dedicated Point of Contact
• In-person property checks
• Vendor management and payment
• Vendor access and coordination
• Documentation of project progress
• Insurance adjustor communications and access
• Coordination of all needs to get the property habitable and ready for new residents

Project Oversight is completed in-house by an APS team member, and project oversight fees are billed at a flat rate of $95 per week and 6.5% of the total project cost.